Refund policy
We want you to be completely satisfied with your purchase. Due to the nature of our international shipping and fulfillment process, we do not accept physical returns of items.
Damaged or Defective Items
If your item arrives damaged, defective, or if you received the wrong item, please contact us within 30 days of receiving your order at vivekjoshiktm2000@gmail.com with photos of the issue. We will evaluate your request and offer either a full refund or a free replacement, depending on the situation.
Order Not Received
If your order hasn't arrived within the expected delivery window, please contact us and we'll investigate and resolve the issue, including a refund if the item is confirmed lost in transit.
Non-Returnable Items
Since we do not accept returns, all sales are considered final except in cases of damage, defect, or non-delivery as outlined above.
Refunds
Approved refunds will be issued to your original payment method within 10 business days. Please note it may take additional time for your bank or card provider to process and post the refund.
For any questions, contact us at vivekjoshiktm2000@gmail.com.